Terms of Service

1. Agreement to These Terms

These Terms of Service ("Terms") govern your use of the Talent Owl Ltd website and your engagement of our consultancy and recruitment services. By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

Talent Owl Ltd is a private limited company registered in England and Wales with company number 17228798, whose registered office is at 29 Derwent Court, Ripponden, Sowerby Bridge, HX6 4JE, United Kingdom.

2. Our Services

We provide talent strategy and management consultancy services, including executive search, talent acquisition, HR and people strategy advisory, leadership development, change and transformation support, and retained advisory. The specific scope, deliverables, fees, and timeline of any engagement are set out in a separate engagement letter or contract agreed between us before work begins.

In the event of any conflict between these Terms and a signed engagement letter, the engagement letter prevails.

3. Client Obligations

Clients agree to: provide accurate and timely information required for us to deliver the services; appoint a single point of contact for each engagement; provide feedback on candidates and deliverables within the timescales agreed; and pay invoices in accordance with the agreed payment terms. Clients are responsible for their own hiring decisions, including verification of candidate qualifications and right to work.

4. Candidates

By submitting your details to Talent Owl Ltd, you confirm that the information you provide is accurate and that you consent to us processing and, where you agree, presenting your information to clients in connection with recruitment opportunities. Engagement of any candidate is a matter between the candidate and the client; we do not act as an employer or contracting party for placed candidates unless expressly agreed otherwise.

5. Fees and Payment

Fees are agreed in writing before each engagement begins and may be structured as retained fees, contingency fees, or periodic advisory fees. Unless otherwise stated in your engagement letter, invoices are payable within 14 days of issue. Overdue amounts may accrue interest in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.

6. Placement Guarantees

Permanent placements include a guarantee period as set out in your engagement letter. If a placed candidate leaves or is terminated (other than by reason of redundancy or restructuring) within the guarantee period, we will conduct one replacement search at no additional fee, provided all invoices have been paid and the client has complied with these Terms.

7. Confidentiality

Both parties agree to keep confidential all non-public information disclosed in connection with an engagement, including candidate identities, client strategies, salary data, and commercial terms. Confidentiality obligations survive the end of any engagement for a period of three years, except for trade secrets, which remain protected indefinitely.

8. Intellectual Property

All content on this website — including text, graphics, logos, and design — is the property of Talent Owl Ltd or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works from our website content without our prior written consent. Deliverables created specifically for a client become the client’s property upon payment in full, excluding our pre-existing materials and methodologies.

9. Use of Our Website

You agree to use our website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the website. You must not attempt to gain unauthorised access to any part of the website, interfere with its operation, or submit false or misleading information through our forms.

10. Limitation of Liability

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be lawfully excluded. Subject to that, our total liability arising out of or in connection with any engagement shall not exceed the total fees paid by the client for the engagement giving rise to the claim, and we shall not be liable for indirect or consequential losses, lost profits, or loss of business opportunity.

11. Termination

Either party may terminate an engagement in accordance with the termination provisions of the relevant engagement letter. Where an engagement is terminated early by the client, fees for work completed to the termination date remain payable, and any retained fees already paid may be applied as set out in the engagement letter.

12. General

We may update these Terms from time to time; the version published on our website at the time of your engagement applies. If any provision is found unenforceable, the remainder continues in full force. These Terms and any engagement between us are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

13. Contact Us

Questions about these Terms? Contact us at: Talent Owl Ltd, 29 Derwent Court, Ripponden, Sowerby Bridge, HX6 4JE, United Kingdom. Email: hello@talentowl.co.uk. Phone: +1 (802) 896-5754.